Mattress store

Bought a king bed and base from forty winks Hawthorn. The service and advice was first class. Will be back if I need anything else bedroom wise. Thank you

Some of the best customer service I have ever received! Very polite, professional and friendly! Jake was able to help us find a mattress that was best suited to our needs and was able to answer all our questions! Thank you to the team at Snooze Mornington!

Great furniture and prices. Nothing is too much trouble for the staff here. Highly recommended them

We ordered a king size origin hybrid pro mattress it arrived in a box which was easy to open. Once we opened the plastic seal on the mattress it unrolled and was ready to use straight away. I really love the mix of materials including the ultra soft top layer, the mattress itself does have some firmness to it too so if hubby rolls over it doesn’t effect my sleep! We’re very happy with it!

Very informative, extreemly helpful.Have a lot of knowledge on beds and also your posture. Great warranty also will try and price match. They made it easy

We purchased a mattress from Ian who was excellence with no pressure and important sleeping information as well it was a very competive price

Very disappointed for buying a Brand new sofa full price with strong formaldehyde smell.We have been requested after one week to ask for exchange or refund.This premium" brand arrange the furniture detective wearing short to smell with his nose after more than one month and only stay for 2 minutes and said he didn't smell anything and left.No follow up and we have to request via the website and wait for someone reply.Can't believe this is freedom.I have bought a lot of freedom furnitures for years and all very good until this time. After another month waiting

Don't bother with click and collect. I had to call the next day to see if the mattress I ordered was ready, even though when you checkout online it's stated that the store will contact you when your order is ready. The mattress was in stock so there was no reason for the delay.After calling I drove down to collect the mattress and after arriving, ringing the doorbell twice, giving up and calling the store, then waiting another 25 minutes someone finally opened the door to give me my one mattress. To top it off there was nobody who could help me load it on the roof of my car. I have a destroyed back, had a shoulder replaced after a traumatic injury, and various other issues from 30 years in the Army, and not one person in a furniture store could help.This is really poor and inconsiderate customer service. It seems like once they have your money, the service stops there.I definitely won't be back.

Check online prices before buying here, WAY over priced.

We bought a mattress from Bedshed O'Connor which had a manufacturers fault Chloe the Manager at the O'Connor store couldn't have been more helpful in resolving the warranty Issue together with the company Rep. We highly recommend purchasing a mattress here knowing you have a genuine warranty and a manager who genuinely cares about after sales service. Thanks Chloe.